Job Description for: Project Manager
Reports to: Lead Project Manager
Company Overview:
Purnaa is a World Fair Trade Guaranteed company, an ethical manufacturer of different products that export to North America, Australia, New Zealand and Europe. Purnaa is a for-profit, social enterprise dedicated to creating training and employment opportunities for survivors of exploitation and discrimination in Nepal.
Job purpose:
Management of Purnaa projects: coordinating between clients and Purnaa’s different departments; sourcing, production, quality control, accounting, and logistics teams to ensure timely and correct fulfillment of projects.
Fit Description:
As a project manager you are conscientious and hard-workingpassionate about doing excellent work. You having experience managing complex projects and are looking for a long-term position where you can learn and grow. Attention to detail and being organized are your strong suits. You have excellent verbal and written communication and can manage multi-layered projects from sampling, production and fulfillment. You will be a part of a dynamic and high-performing team. The focus of this role is to manage complex processes – not to oversee staff but to oversee order details and timelines, product specifications, and customer relationships.
Key responsibilities and accountabilities:
- Oversee specific orders from the start of production to shipping and ensure timely, efficient, and correct fulfillment
- Be available to all Purnaa departments to clarify details and support smooth workflow
- Facilitate communications among different teams (sales, sourcing, production, QC, shipping, accounting) to prepare for and coordinate timely and correct fulfillment
- Coordinate with production manager for scheduling and pricing of customer’s products
- Coordinate with accounting and shipping to ensure timely and correct invoicing and fulfillment
- Coordinate with quality control to ensure quality inspection criteria reflects customer desires and analyze product faults
- Coordinate with sourcing to ensure availability of materials to meet customer requirements
- Coordinate with the sales team to ensure seamless hand-off of new projects from sales to project-management, and back to sales for follow-up.
- Attend meetings to represent customer, and coordinate project details
- Track project details through Google-Spreadsheet & other methods to include compiling relevant customer information, shipping information, order quantity, colors, sizes, materials, tags, labels, etc.
- Ensure professional and timely communications with customer to
- Collect tech specifications and ensure all necessary information is documented for completing an order in production
- Keep customer informed about status of an order and offer good customer service
- Advise customers on timing, suitable materials, design modifications, and costing
Qualifications:
- Demonstrated experience managing complex projects
- Excellent English language oral and written communication and cross-cultural communication
- Highly organized and attentive to detail
- Excellent computer skills (e-mail, Skype, Word, Excel and others)
- Self-directed and able to work well with others to get things done
- Ability to prioritize among many concurrent projects
- Ability to work under pressure and meet deadlines
- Master Degree (any)
- 3 years of management work experience in any related field.
Working Hrs:
Monday – Friday, 8:15am – 5: 30pm. Additional hours may be necessary to meet deadlines and accommodate customer time zones.
Minimum 3-year commitment is expected.
Contact:
If interested, please e-mail your application and CV to jobs@purnaa.com or call the Purnaa Human Resources Officer at 9843858605 (calling time 10- 5pm expect Saturday, Sunday and Tuesday)
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